COMMUNITY SERVICE OFFICER
POSITION SCOPE
Under direct supervision, performs a wide range of field duties in the patrol division. Patrols the City of Eau Claire enforcing animal and parking laws, and as directed, assists other department personnel with service-related duties. The incumbent, in performing service-related duties in any of the divisions, has daily personal contact with the general public.
ESSENTIAL FUNCTIONS
• Investigates and enforces parking control ordinances of the City of Eau Claire.
• Investigates and enforces animal control ordinances of the City of Eau Claire.
• Transports and impounds all stray dogs and cats at a designated facility if owner cannot be located.
• Responds to and investigates complaints of dangerous or wild animals that pose a threat to the community.
• Investigates and enforces additional ordinances as directed by the Senior CSO or Supervisor.
• Assists in the transportation of departmental vehicles to City Maintenance facilities for service.
• Responsible for setting up and removing the speed trailer/barricade at requested locations within the City of Eau Claire.
• Helps with equipment repair, servicing, or calibration.
• Responds to found/abandoned bicycles complaints.
• Provides traffic direction assistance at scenes when needed.
• Prepares and submits reports required by various job activities.
• Complies with orders, directives, and assignments given by supervisory personnel.
• Assists department personnel in service-related matters as directed.
• If so authorized and requested, respond to the scene of medical emergencies or personal injury accidents and provide traffic control at accident scenes, fires, civic events, or other locations.
• Assist sworn officers at the scene of arrest or accidents by securing the scene, waiting for tows or impounds.
• Provides assistance with special events as deemed necessary by the Patrol Division
• When so directed, assist clerical staff in office tasks, answering telephones, and/or serving citizens at the public inquiry area.
• Ability to interact professionally with a wide variety of citizens in varied settings, including stressful and emergency situations
EDUCATION/EXPERIENCE/CERTIFICATIONS
• Must be at least 18 years of age.
• A High School Diploma or equivalent (GED, etc.) is required.
• Must possess and maintain a valid Driver’s License.
• Must have no felony convictions on record.
• This position requires a flexible schedule that will include working shifts, weekends, and holidays.
